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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
HP Envy 5055
Microsoft Windows 10 (64-bit)

I am attempting to print things on my HP Envy 5055 Printer, but when printing every other line is skipped of a document as opposed to a whole document. I've found a few posts about this but no solutions have been posted. I've updated the drivers and reset the HP printer app, as well as reconnected my printer several times and nothing works.

2 REPLIES 2
HP Recommended

Take a look at step #8 in this link.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

I'm having the same issue.  Plan on calling HP Tech Support, hopefully they will help.  I'll be sure to update.

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