I restored the network defaults on my Officejet Pro 8600 N911a. What is the default password?

[kdhski25]

I restored the network defaults on my Officejet Pro 8600 N911a. Now I can't login to change the Settings, because it doesn't recognize my admin password.  What is the default password for "admin"?

[asmita6658]

Hi @kdhski25

Welcome to the HP Support Community. 

I have sent you a private message with the semi-full reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[kdhski25]

Hi Asmita,

Thanks for your response!

I followed the instructions to complete the semi-full reset of my printer. The printer is working, as it was before the reset, but it is still requiring a password to access any of the administrative functions. I do not know the default password for the printer and it didn't prompt to set the password during the reset process.  There is nothing on the printer that shows the default password and I no longer have any of the original documentation or paperwork.

Is there a way to reset the password?

Thanks

[asmita6658]

@kdhski25

Appreciate you trying the steps. I'd suggest you Contact HP in your region regarding this issue.