01-15-2020 09:29 PM
HP Officejet Pro 8620 all-in-one. Installed a new printhead with my almost new inks, It did its initialization but now only prints blank pages. I didn't realize I was suppose to put in the setup inks that came with the printhead. I thought they was just new inks. Can I go through with the initialization again with the setup inks and if so, how do I do that? Thank you
01-18-2020 11:34 AM
Welcome to HP support community.
Do you have the setup cartridges that came with the printhead?
If yes, go head and setup the printer with those cartridges.
I hope that helps.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
I am an HP Employee