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‎04-07-2020 05:54 AM

HP Recommended
Product: Envy 7155
Operating System: Microsoft Windows 10 (64-bit)

Missing Setup Cartridge-Envy Photo 7155.  Moved and when I reinstalled the printer it is requiring the setup cartridges which have been long discarded.  HP customer service has not responded to requests for a solution since early March.  Could someone please share the bypass instructions.  Thanks!

24 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-09-2020 10:25 AM

HP Recommended

Hi @SkinnyDanO

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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17 REPLIES 17

‎04-09-2020 10:25 AM

HP Recommended

Hi @SkinnyDanO

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎04-23-2020 12:53 PM

HP Recommended

I just bought a refurbished envy photo printer from Walmart online and no set up cartridges help please

 

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‎04-23-2020 12:54 PM

HP Recommended

Please help me 

Was this reply helpful? Yes No

‎04-26-2020 05:37 AM

HP Recommended

Hi @Neier12

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎04-28-2020 03:35 PM

HP Recommended

I am having the same issue, please help me. Thank you!

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‎04-29-2020 02:02 AM

HP Recommended

@bornready1970

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Keep me posted. 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎05-01-2020 11:28 AM

HP Recommended

Can you send me the solution as well. I have the same issue.

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‎05-02-2020 04:05 AM

HP Recommended

@Harryhou

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Keep me posted. 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎05-19-2020 12:43 PM

HP Recommended

I'm missing setup cartridges as well. This is sooo aggravating 

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