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Robins23
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Message 1 of 2
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My 11x17 printer that I purchased as a cancer warning on the side of the box.

HP Officejet 7612 wide format / grand format

I need to return this printer for a full refund. Nothing should be sold with this message on it. Please contact me ASAP.

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HP Support Agent
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Message 2 of 2
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Flag Post
HP Recommended

My 11x17 printer that I purchased as a cancer warning on the side of the box.

@Robins23,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you would like to return the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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