05-14-2019 06:51 AM
I had plugged all of my computer equipment, including my printer, into a surge protector and my printer stopped printing in color. I unplugged it from the surge protector and plugged it back into the original outlet, but it hasn't printed or copied anything in color since. The Print Quality Report shows sufficient levels of ink but does not print in color. Not sure what to do to enable the color printing/copying again?!?
05-15-2019 12:18 AM
Here is the link to help you
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)