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‎09-18-2019 01:56 AM - last edited on ‎09-18-2019 03:55 PM by Retired

HP Recommended

tried your help on my ph ojp7730 but it did not work ether??

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-18-2019 04:21 PM

HP Recommended

@dave72X

 

Welcome to HP support community.

 

If you have done all the steps mentioned in this HP document:- click here

And if the issue still persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-18-2019 04:21 PM

HP Recommended

@dave72X

 

Welcome to HP support community.

 

If you have done all the steps mentioned in this HP document:- click here

And if the issue still persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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