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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP INK TANK 110 SERIES
Microsoft Windows 10 (32-bit)

My printer is only 2 months. One time, it prints only half of the page or top half of a page. Can you help me

1 REPLY 1
HP Recommended

Hi @ise_03

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

To better assist you - 

 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

 

While you respond to that, let's print a Print Quality Diagnostic page 

Press and hold the Cancel button  for 3 seconds, and then press the Power button  once.

A Print Quality Diagnostic page prints.

 

Post the Print Quality Diagnostic page here so we can help you further. 

 

You may also refer to this document with steps to fix " Print Quality Issues" issue applicable for your printer -  Color or Black Ink Not Printing, Other Print Quality Issues

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.