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HP Recommended
deskjet 2540
Mac OS X 10.11 El Capitan

Hi,

I changed my wifi password, and now I can't print!

I can't work out how to update the printer settings so it has the new wifi password and connects again... Thanks! 

Angharad 

4 REPLIES 4
HP Recommended

Replacing/changing your wireless router, try here. Change password. Printer Wi-Fi, Connectivity Issues and Offline Status Make sure your router is set to a fixed wireless channel like 1, 6 or 11, never ‘auto’. Try each channel one at a time. However if you have a Gateway (modem+router) device, all Gateway devices are terrible for wireless performance and connectivity. If this does not work, suggest you put that gateway device in full bridge mode and install your own high quality router that YOU have full control over.

HP Recommended

Thanks, but, uh, no. Please read the question carefully before you offer a response in the future. You wasted a lot of my time...  I actually worked it out myself in the end.

If i'm honest, I find your whole reply to be pretty arrogant nonsense and to finish by suggesting I buy a new router is ridiculous. Why on earth are you talking about channels and gateways???? The issue is with the printer settings NOT the router. If you don't understand the question you're being asked, perhaps you should not answer.

 

 

There is an EASY WAY. HP has a duty to it's customers to put this info out there clearly, it has taken me over a week to work this out, yet Wifi password changes must be a fairly common issue. 

 

Basically, people need to find their printer in the list of available WIFI networks and join it (i think i did this with the passcode that prints from the printer after pressing wi-fi & copy/scan/Black together).

 

Then find the printer utility settings on your computer (i searched my Mac). Under all settings, look for Network settings. Run through the wi-fi wizard, put in the updated WIFI password. You'll get a message that says it can't connect to the wifi (this is bacuse you are connected to the printer's wifi) but it has saved the setting. 

 

Reconnect to your usual wifi and hey presto. Printer works! 

 

HP Recommended

Glad the link above worked for you when it said...

 

2.  From the Wireless Settings menu select “Wireless Setup Wizard”. The Wireless Setup Wizard will guide you through the process of configuring your printer with the new wireless settings. From the printer’s display, select your network name from the provided list of wireless networks found in your area and enter the wireless password (WEP/WPA/WPA2) when prompted.

HP Recommended

I'm having a similar problem, however, when my printer recognizes the network, it's not giving or asking me for the wifi password.  I need to find out how to input the new wifi password.  The wizard isn't prompting me for it and I cannot print.

 

Thanks,

 

B

 

HP Envy 5530

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