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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Printing Errors or Lights & Stuck Print Jobs
- Set up files do not run new HP Ultra 4729
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08-11-2020 01:06 AM - edited 08-12-2020 12:37 AM
I purchased Ultra 4729 2 days ago. Hooked it up to notebook via USB. Then went to HP web and downloaded 6 setup files. I started installing largest file first ( DJ4720_Full_Webpack_40.11.1124 152,387KB). To commence installation, this file shows a box with 2 pics to select from - connect via web or USB. I selected USB (am connected to printer which both prints and scans just fine). Then another box popped up and said I am not connected to printer (on one HP website, HP can find and ID my printer via my USB connection).
Never mind - I installed WiFi on printer and all setup files downloaded ok.
Regards,
Bill
Solved! Go to Solution.
Accepted Solutions
08-13-2020 06:16 PM
Welcome to the HP support community.
Good to know that issue is resolved.
Feel free to contact us in the future if you need any assistance.
Cheers.
Sandytechy20
I am an HP Employee
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