Hello, I need to unlock the administrator settings on a HP Officejet 8620. The printer was set up few years back by my husband who has since passed. I need to setup the wifi so that I can use the printer and work from home. Please help and thanks!
Welcome to the HP Support Community. I'd be happy to assist you
Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.
I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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