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OfficeJet 5200
Microsoft Windows 10 (64-bit)

Ever since I have been using a new router, the setup went well with no issues.  But now I have to reboot the printer about every 24 hours to get the printer to connect wirelessly.  The wireless signal is strong, and once connected I have no issues (for at least 24 hours or so).

1 REPLY 1
HP Recommended

Hi @JimJan23

 

Welcome to the HP Support Community. 

 

Try an set a manual IP to resolve the issue -

 

To set a manual IP and try the steps below ( with control panel)


--->Touch on the wifi icon ((i)) on the printer, and take down the IP address 
--->Open a web browser (ex Chrome or Mozilla) and type in the printer's IP
--->then go to network ---> general ---> network protocols ---> select IPV4 only-->apply 
--->go to wireless ---> wireless 802.11---> select manual ip ---> apply
--->Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.  
--->then go to settings on the main ews page --> power management ---> select sleep mode to max 15min

 

Hope this helps! Keep me posted. 

 

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