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HP photosmart 7520 printer
Microsoft Windows 10 (64-bit)

I just received today a black economy size cartridge which ended up not fitting into the "slot".

I find it rather confusing and don't really know what to put into that slot.

One picture shows a 'bowtie"(symbol)

and one not.

Rather confused, can the cartridge slots be empty?

 

e Korman

4 REPLIES 4
HP Recommended

@efkorman716

 

Your printer should have TWO black ink cartridges

 

  1. The first one is narrower called Photo ink cartridge with a camera symbol and it has the SAME size with color ink cartridges.
  2. The fatter or wider one is the real black ink cartridge.

 

       HP 564 Photo Original Ink Cartridge

HP 564 Ink Cartridge Black

 

Other countries many use different numbers but theay are physically the same. You can also buy XL ink cartridges, more confusion: they ARE not bigger, they only have more inks.

 

No, you must install all of them otherwise it may stop printing at at the warming up process.

 

Regards.

BH
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the stores don't seem to understand the "photo" black cartridge and don't sell them.  It's the cartridge that shows empty although I have brand new XL cartridge installed.

HP Recommended

Look for the part number CN684WN for Black 564XL.
And CB322WN for Photo Black 564XL.
Also CB316WN for Black 564.

And CB317WN for Photo Black 564 or CB317WN#140 at BestBuy.

HP Recommended

I bought CB316WN for Black 564.   It's wider than the Photo564

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