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HP Recommended
HP Deskjet 3070A
Microsoft Windows 7 (64-bit)

Salve a tutti,

Devo smontare la mia stampante per sostituire il vetro per le operazioni di scan/copy.

Purtroppo non riesco neanche a togliere il coperchio; vorrei, quindi, indicazioni e/o foto su come intervenire.

Grazie a chiunque vorrà aiutarmi.

4 REPLIES 4
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Thank you for your understanding
 


I work on behalf of HP
HP Recommended

Thanks,

 

I would need some support / guidelines to disassemble the printer to swap the scan mirror. Unfortunately, I didn't even managed to remove the cover. Any hints or suggestion?

HP Recommended

@Torquato

 

Welcome to HP Support community.

 

If you want to disassemble the scanner glass, it is not a replaceable part.

This seems to be a hardware issue.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".

Fill the web-form. A case number and phone number will now populate for you.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thank you for your support.

Since i want to remove the cover anyhow, can you provide me with some guidelines?

Thanks.

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