06-30-2017 10:39 AM
09-21-2017 05:18 AM
Here are the steps to reset the EWS password for you printer.
Follow the steps:
- Touch Setup, use right arrow to scroll unitll you see Tools and press ok
- Use arrow keys to scroll to Restore Factory Defaults and press ok
This will clear the ews password.
Hope this helps you !
Although I am an HP employee, I am speaking for myself and not for HP.
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Thanks and Regards,
08-19-2019 06:11 PM
Thank you for posting your query on HP Community,
Have you tried to print the Network configuration page on the printer?
Could you please share the screen of the password screen so that I can provide you with accurate solution which should help you resolve this issue.
Eagerly waiting for your response!
Thank you 🙂
I am an HP Employee