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- HP Community
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- JetAdvantage, Printing Applications and Services
- Re: HP DeskJet Ink Advantage 5575 error code 0XB8873160

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11-21-2017 01:14 AM - edited 11-21-2017 02:01 AM
Good time of day, today this product was purchased and when you turn on this, device ask to calibrate the print, after pressing OK or LATER it show error, can not find solutions in free access.
Solved! Go to Solution.
Accepted Solutions
11-22-2017 02:17 PM
Hello, @meshchaninov – Greetings 🙂
Thank you for becoming an HP Forum member. It is a fantastic location to get help from the community, get suggestions and find what has worked for others!
I see that you are facing issues while setting up the new Deskjet printer. Please try the steps here to set up the printer: http://bit.ly/2zZzalB
If the issue persists, try to perform a hard reset on the printer as suggested below:
- Remove the cartridges from the printer.
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle.
Let me know if that helps!
Good luck 🙂
Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
11-22-2017 02:17 PM
Hello, @meshchaninov – Greetings 🙂
Thank you for becoming an HP Forum member. It is a fantastic location to get help from the community, get suggestions and find what has worked for others!
I see that you are facing issues while setting up the new Deskjet printer. Please try the steps here to set up the printer: http://bit.ly/2zZzalB
If the issue persists, try to perform a hard reset on the printer as suggested below:
- Remove the cartridges from the printer.
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle.
Let me know if that helps!
Good luck 🙂
Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee