HP DeskJet ink advantage 3635, all lights flashing on connection to the mains

[Pedlar347]

All errors lights flashing on connectig to the mains. Unable to reset. Wireless internet connection.

[Riddle_Decipher]

@Pedlar347

Welcome to HP Forums,

Thank you for posting your query, I'll be more than glad to help you out.

The blinks represent a certain error and helps obtain fix the issue, accordingly!

Here's what you need to know:

If the device is powering on and both levels are blinking on your device:

Step 1: Make sure the ink cartridges are compatible

Before you begin, make sure the ink cartridges are compatible with your printer.

Purchase replacement cartridges and other supplies from the HP Store or local retailers.

• If the ink cartridges are compatible, continue with the steps in this document.

• If the ink cartridges are not compatible, continue to the step to replace the ink cartridge.

Step 2: Remove, inspect, and then reseat the ink cartridges

The printer might display an error if the ink cartridges are not correctly installed.

   NOTE:

HP cannot guarantee the quality of remanufactured or refilled ink cartridges. Use genuine HP ink cartridges for good print quality.

1. If the printer is off, press the Power button to turn on the printer.

2. Open the exterior door.

   Figure : Open the exterior door

   

3. Open the ink cartridge access door.

   The carriage moves to the center of the printer. Wait until the carriage is idle and silent before continuing.

   Figure : Open the ink cartridge access door

   

4. Press down on the ink cartridge to release it, and then pull the ink cartridge out to remove it from its slot.

   Figure : Remove the ink cartridge

   

      CAUTION:

   Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

5. Remove any protective tape that still might be on the nozzles.

      CAUTION:

   Do not try to remove the copper electrical strip.

   Figure : Remove the plastic tape

   

6. Hold the ink cartridge by its sides with the nozzles toward the printer, and then insert the ink cartridge into its slot. Make sure that the ink cartridge is inserted in the correct slot.

   • The tri-color ink cartridge () goes in the slot on the left.

   • The black ink cartridge () goes in the slot on the right.

   Figure : Reinsert the ink cartridge

   

7. Push the ink cartridge forward into its slot until it snaps into place.

8. Repeat these steps to replace the other ink cartridge, if necessary.

9. Close the ink cartridge access door.

   Figure : Close the ink cartridge access door

   

10. Close the exterior door.

    Figure : Close the exterior door

    

If the error persists, continue to the next step.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 3 UNDER - (One or both ink level icons are blinking with no segment, the Ink Alert light is on)

(By the end of this article all the issues should be resolved)

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48 hrs, and have a good day, ahead.

[Pedlar347]

Thank you for advice. I have tried all you said before I came to the forum, that is why I came to you. Do you think it is a broblem with the ink cartridges?

[Riddle_Decipher]

@Pedlar347

Thank you for responding,

This is the Riddle_Decipher, again!

If you've done everything mentioned in the article I've attached along with all the other steps,

The answer to your question is Yes, the cartridge may require a replacement, that said, please refer to my private message for instructions on how to get it done:

Please check your Private message icon on the upper right corner of your HP Forums profile, using the blue envelope: 

Click here for more details on how to access the private messages on HP Forums

If you would like to thank us for our efforts, you may click on kudos (the thumbs up button)

And If you wish to help the community grow, mark this post as an accepted solution.