Instant Ink service in Canada?

[Betty_K]

Can anyone tell me if I have been wasting countless valuable hours trying to register for Instant Ink service in Canada for my printer?  Man, I hate the HP website!  It has too much information and not enough "smart" links.

I received a card with my printer for registering with this program and I just can't do this on the site.  Can anyone help me with this?

Thanks in advance.

Betty_K

[ShlomiL]

Hi @Betty_K,

HP Instant Ink is available in Canada:

https://instantink.hpconnected.com/ca/en/r

Please ensure you create a user account for your region and enroll your printer as guided below:

https://support.hp.com/us-en/product/hp-instant-ink-series/5264756/model/5401249/document/c03767639

Regards,

Shlomi

[Betty_K]

Thanks for the link, however, when I tried to register for this service (I already had opened an HP account) the website switched me over to a U.S. site and would not accept my address details.

Man, I hate your website!!!   Too much information and details, and not enough direct links.  Takes forever to get simple tasks done.

[jasonfreer]

I have exactly the same problem!

[Jeet_singh]

@jasonfreer,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I see from your post that you need assistance with HP Instant Ink service. Don't worry we'll work together to help you find a solution.

To provide you with an accurate solution, I'll need a few more details:

Could you provide me with the exact model of the printer? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Are you having issues while enrolling your printer to the HP Instant Ink program?

Do you get any error message?

In the meantime, I would suggest you go through this support document for - HP Printers - Enrolling in HP Instant Ink

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

Regards,

[BOBBIE12]

IS THERE SUCH A PROBLEM   I HAVE BEEN TRYING FOR 3 WEEKS  AND JUST SPENT 15 MINUTES WITH HP TEC WHO TELLS ME SITE IS DOWN    CALL HP    SOME HELP

[MathewT]

Hi @BOBBIE12

Thanks for reaching out. I would love to help!

Open our Website: https://instantink.hpconnected.com

To choose your country location, click on the flag icon that can be found at the top of the screen. Once you click on the flag, there will be a drop down box with the country location options. Select your country and then you will be able to proceed with enrolment.

Here is a document which will walk you through the enrollment process.

Link: https://support.hp.com/in-en/document/c03767639

I hope this information helps.

If you feel I was helpful, simply click on Accept as Solution to help the community grow.

Cheers

[Nelly51]

I tried the link and it keeps going to my US account which has been disconnected. It is so frustrating.

[jasonfreer]

I completely gave up on it, and sat it in my pile of junk to go to recycle facility.

I Bought another printer (other brand)

Very disgusted about the whole situation.