Printer DNS server address not allowing server name to be confirmed

[yuritzi_sanchez]

I'm having the same problem. I have an HP OfficeJet 4650. I don't know what to do.

[sandytechy20 · Accepted solution]

@yuritzi_sanchez

This is a great location to get assistance! I read your post and see that you are getting DNS server error on HP OfficeJet 4650 Printer. I would like to help you resolve this issue. 

Set a manual DNS to fix this issue.

To set a manual DNS, swipe the printers display from right to left.

Touch setup then go into the network setup option.

Select wireless settings.

Scroll to the bottom of the list and select advanced setup.

You will see an option labelled IP settings automatic.

Select this.

You will see a warning about changing the IP address, touch OK.

Change automatic to manual.

Scroll to the bottom of the list and select DNS.

Under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address)

Touch done.

Let me know if that helps.

Cheers.

[Ebosell]

I get as far as this step: "Under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 " but the printer screen at this point (HP 4655) only shows nos. 1-9: no decimal point, no "erase" or "back erase" keys. I don't see how to type in this DNS number. 

[Ebosell]

I wasn't able to type in 8.8.8.8 or  8.8.4.4  as noted above, but I realized I could simply twitch the printer to manual DNS mode and use the default DNS address, which is 75.75.75. No need to type in a DNS address.  Here's the steps I took:

1. Swipe to the right to find Setup.
2. Scroll to the bottom of the list and select advanced setup.
3. Select "IP settings automatic". (You will see a warning about changing the IP address, touch OK.)
4. Change automatic to manual.
5. Press the home key to exit the menu. 

[RRLCD1]

Will this fix help on the Officejet 5740?

[RRLCD1]

it doesnt work on my HP 5740

[Ruth2211]

is this same for office jet pro 8720?