• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎07-28-2019 01:06 PM

HP Recommended
Product: Envy 6234

Hi,

I'm having issues connecting my printer to web services, I've been through all the trouble shooting steps such as a manual IP and checking up to date firmware. I've tried entering the code again to enrol but my printer just won't connect no matter what I try.

Every time I want to print I have to physically accept the web services error on screen before it will print anything.

HP UK support times are basically the hours I work so I'm struggling to get time to call or chat with them. 

1 person had the same question
1 REPLY 1

‎07-30-2019 05:41 PM

HP Recommended

@AndyBee79

Thank you for joining the HP Community

 

Could you please help me with the operating system of the computer?

 

Refer to this document: https://support.hp.com/in-en/document/c05337026 for Cannot Connect to Web Services.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.