cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
AndyBee79
New member
1 0 0 0
Message 1 of 2
150
Flag Post

Printer won't connect to web services

‎07-28-2019 01:06 PM

HP Recommended
Product: Envy 6234

Hi,

I'm having issues connecting my printer to web services, I've been through all the trouble shooting steps such as a manual IP and checking up to date firmware. I've tried entering the code again to enrol but my printer just won't connect no matter what I try.

Every time I want to print I have to physically accept the web services error on screen before it will print anything.

HP UK support times are basically the hours I work so I'm struggling to get time to call or chat with them. 

(1)
1 REPLY 1
Highlighted
Raj1788
HP Support Agent
HP Support Agent
11,683 11,674 578 640
Message 2 of 2
Flag Post

‎07-30-2019 05:41 PM

HP Recommended

@AndyBee79

Thank you for joining the HP Community

 

Could you please help me with the operating system of the computer?

 

Refer to this document: https://support.hp.com/in-en/document/c05337026 for Cannot Connect to Web Services.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation