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‎08-16-2016 12:26 AM

HP Recommended
Product: HP Pavilion Desktop - 550-166d
Operating System: Microsoft Windows 10 (64-bit)

I was unable to find the burner software for my new PC HP Pavilion Desktop - 550-166d. May I know this model does not comes with burner software? I try to find in recovery software but could not.

 

So, I download Cyberlink Power2Go Software from :

http://h20564.www2.hp.com/hpsc/swd/public/detail?s​wItemId=ob-140777-1#tab3

However a message pop-up :This software can only be installed on a Hewlett-Packard system"

Any reason why?

 

Is there any burner software could be install in my pc? 

I am an HP employee.

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2 REPLIES 2

‎08-16-2016 11:27 AM

HP Recommended

Here is my draft response

  • I can see it...... 
  • 🙂 
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‎08-16-2016 12:35 PM

HP Recommended

Hi Meg, did this work?

I am an HP employee.

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