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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-16-2016 12:19 AM

HP Recommended
Product: HP Keyboard SK-2063
Operating System: Microsoft Windows 10 (64-bit)

I am trying to pair my HP keyboard SK-2063 with my HP All-In-One.  But it does not have a connect button and my PC is not recognizing it.  How can I pair it up?  Having the same problem with my mouse.  They came in the box and started working.  I purchased another keyboard and mouse that wound up being defective.  That's why I'm needing to go back.  Any help?

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6 REPLIES 6

‎10-14-2016 07:45 AM

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bump

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‎10-14-2016 02:35 PM

HP Recommended

Hi John,

 

Thanks for your post.

 

I understand you are having problems pairing your keyboard and mouse.

 

Please go through this link : http://bit.ly/2dpWvB2 and try the troubleshooting steps.

 

Do let me know how it works out. 🙂

 

 

KrazyToad
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‎10-14-2016 02:36 PM - edited ‎09-13-2017 09:56 PM

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I'll let you know if it works. [removed phone number]

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‎10-14-2016 02:44 PM

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That's great. Thanks

KrazyToad
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‎10-14-2016 02:46 PM - edited ‎09-13-2017 10:45 PM

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it worked!! (edit)

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‎09-13-2017 10:26 PM

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I know how to solve this issue. Turn off and then back on.

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