Officejet 4500 install continually reports fatal error & runs again , even though the printer works

[John_MB]

Officejet 4500 install continually reports fatal error & runs again , even though the printer works

Is crazy for both automatic ( plug in USB cable) & for downloaded driver install the  installaion gives a fatal error , runs a report to send to HP then asks for a reboot & then does the same thing over and over , if I try to cancel the task in task manger it just replicates.

Strangely I can use the printer 

So i just need this looped program to stop

Please help.

- John

Mods- take no action

[John_MB]

bump

[John_MB]

bump2

[John_MB]

thanks

[Sizzlingsum_13]

Hey there ,

Thank you for reaching out.

I understand you have some fatal error issue with your printer.

Could you please let me know the error message on your printer .

so that i can assist you further.

Regards,

Sizzlingsum_13
 

[John_MB]

Thanks

[John_MB]

Hey is someone out there.