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‎08-16-2016 12:18 AM

HP Recommended
Product: HP Envy 750-180
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have an HP Envy 750-180  since 2 weeks ago with MS Windows 10 64-bit. I bought  also Windows 7 Pro disk that I wanted to install on another just formatted hard drive that is supposedly to be installed in another computer. During the Win 7 Pro clean install, as was also eperienced by many other people, my USB-keyboard and USB mouse stopped working. (The Envy does not have a PS2 port). so I abandoned the ninstallation.

 

Now when I boot up the computer, it asks me to select  1) Windows Update or 2) Windows 10. I have to quickly select Windows 10 to get the Envy boot up corretly. If I am too late, Windows Update was automatically selected and the Envy hangs up.

 

How do I get rid of the "Windows Update" selection so that during boot up it won't show me the selection screen.

I would appreciate any advide. Thank you.

I am an HP employee.

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2 REPLIES 2

‎10-14-2016 07:46 AM

HP Recommended

bump

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‎10-19-2017 08:02 AM

HP Recommended

Hey, I still need help.  Please respond.

 

- Customer

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