• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-16-2016 12:18 AM

HP Recommended
Product: HP Envy 750-180
Operating System: Microsoft Windows 10 (64-bit)

Hello, I have an HP Envy 750-180  since 2 weeks ago with MS Windows 10 64-bit. I bought  also Windows 7 Pro disk that I wanted to install on another just formatted hard drive that is supposedly to be installed in another computer. During the Win 7 Pro clean install, as was also eperienced by many other people, my USB-keyboard and USB mouse stopped working. (The Envy does not have a PS2 port). so I abandoned the ninstallation.

 

Now when I boot up the computer, it asks me to select  1) Windows Update or 2) Windows 10. I have to quickly select Windows 10 to get the Envy boot up corretly. If I am too late, Windows Update was automatically selected and the Envy hangs up.

 

How do I get rid of the "Windows Update" selection so that during boot up it won't show me the selection screen.

I would appreciate any advide. Thank you.

I am an HP employee.

Want to help? Become an Expert!

2 REPLIES 2

‎10-14-2016 07:46 AM

HP Recommended

bump

I am an HP employee.

Want to help? Become an Expert!

Was this reply helpful? Yes No

‎10-19-2017 08:02 AM

HP Recommended

Hey, I still need help.  Please respond.

 

- Customer

I am an HP employee.

Want to help? Become an Expert!

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.