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‎12-22-2017 08:20 PM

HP Recommended
Product: HP Laserjet Printer 4015

I have change the other fuser unit but still jam and also appear error code ' 13.05.00 '

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-22-2017 11:55 PM

HP Recommended
Where does the leading edge of the paper stop when you get the error code?

There is a possibility the paper is not getting to the fuser on time which would indicate a problem with the paper feed assembly.

This could also be a problem caused by the DC controller.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .

View solution in original post

1 REPLY 1

‎12-22-2017 11:55 PM

HP Recommended
Where does the leading edge of the paper stop when you get the error code?

There is a possibility the paper is not getting to the fuser on time which would indicate a problem with the paper feed assembly.

This could also be a problem caused by the DC controller.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
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