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HP Recommended
M553D
Microsoft Windows 10 (64-bit)

Recently I have all of a sudden been getting this error.

 

I use this printer to print 200-300 pages of labels, I had cleaned the machine out, blew it out with compressed air to get all the toner out, and ever since I did this I continually get this message when printing.

 

Sometime I can print 30 pages other times on;y 5, this sporadically appears I can click OK then it will continue to print, I tried a different tray and this didn't fix the error, I seem to only  have this error on tray feeding.

1 REPLY 1
HP Recommended

41.07.c2 is not listed in the current service troubleshooting documentation which is current as of Feb. 18, 2020, however general troubleshooting for 41 errors is as follows:

 

  1. Verify the tray is loaded with the correct paper type, and that the guides are adjusted correctly.
  2. Verify the paper type and size settings on the control panel match the paper in the tray.
  3. Verify the paper type and size settings in the print driver match the paper in the tray.
  4. Use the Tray/Bin manual sensor test to verify the media switch in the cassette is working correctly.
  5. Turn the printer off and then on.
  6. If the issue persists, replace the DC controller.

 

 

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