-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- LaserJet Printing
- 41.07 C2 Error M553 printer

Create an account on the HP Community to personalize your profile and ask a question
03-09-2020 02:10 PM
Recently I have all of a sudden been getting this error.
I use this printer to print 200-300 pages of labels, I had cleaned the machine out, blew it out with compressed air to get all the toner out, and ever since I did this I continually get this message when printing.
Sometime I can print 30 pages other times on;y 5, this sporadically appears I can click OK then it will continue to print, I tried a different tray and this didn't fix the error, I seem to only have this error on tray feeding.
03-09-2020 03:43 PM
41.07.c2 is not listed in the current service troubleshooting documentation which is current as of Feb. 18, 2020, however general troubleshooting for 41 errors is as follows:
- Verify the tray is loaded with the correct paper type, and that the guides are adjusted correctly.
- Verify the paper type and size settings on the control panel match the paper in the tray.
- Verify the paper type and size settings in the print driver match the paper in the tray.
- Use the Tray/Bin manual sensor test to verify the media switch in the cassette is working correctly.
- Turn the printer off and then on.
- If the issue persists, replace the DC controller.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.