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‎09-30-2019 06:09 PM

HP Recommended

You know, I thought about doing a cold reset while I was there. But nobody said anything about that.

 

This printer isn't exactly across the street. It's a trip from here. Needless to say, they are very anxious to have it working.

 

Is there anything else I might have to do to get this card to work?

‎09-30-2019 09:09 PM

HP Recommended

I have been mulling this over. Have you tried connecting to a different port on the switch using a different cable? Reviewing your problems you could have a communication issue. In some cases I have found that leaving the network card in DHCP mode causes issues. I would also not rule out a possible duplicate iP address issue.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎09-30-2019 11:36 PM

HP Recommended

Yes, I've been thinking also. I'm going to bring an extra router & cable with me to exclude the run-of-the-mill Comcast crap. If the cold reset doesn't swing it, I'll be prepared with other options.

‎10-06-2019 01:54 AM

HP Recommended

After the cold reset - everything worked as it should.

 

Thank you!

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