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HP Recommended
LaserJet Pro MFP 477
Microsoft Windows 10 (64-bit)

I am an IT professional and have a user with a issue whenin she recieves the "59.F0" error intermittently when appempting to print. It happens on multiple HP printers within the office, and she is the only user who experiences this issue. We've already replaced her printer, computer, uninstall/re-installed the drivers. 

 

After some research it seems that error is associated with hardware problems (bad censor, fuser, etc) but that cannot be the case given the the user is getting th error on multiple printers, and no other user printing to those same printers is getting that error.

 

I'm stumped. Any ideas? 

 

Thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Check following forum post you can find a link for update and instruction how to update your printer that will fix it, it's 2 minute job.




My profile on LinkedIn

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3 REPLIES 3
HP Recommended

Check following forum post you can find a link for update and instruction how to update your printer that will fix it, it's 2 minute job.




My profile on LinkedIn

HP Recommended

Here is the link to my dropbox folder with the fix. Make sure to read the instructions. Works for M477 multifunction and M452 printers.

https://www.dropbox.com/sh/bb152avrl4ldbvq/AAAwFzMKOCxgKKrIPDgiL8C2a?dl=0

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hey I really appreciate the fix. Updating the firmware seems to have resolved the issue. 

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