cancel
Showing results for 
Search instead for 
Did you mean: 
lkenmac
New member
5 4 0 0
Message 1 of 9
35,400
Flag Post
HP Recommended

Solved!

79 Service error

laser jet pro 200 color
Microsoft Windows 7 (64-bit)

getting a 79 Service error - recurring.  Printer will not go to ready status.

Have done-

cycled on/off

unplugged/replugged power cord

Downloaded and sent firmware to printer

8 REPLIES 8
Level 16
Level 16
26,371 26,095 4,656 10,242
Message 2 of 9
35,370
Flag Post
HP Recommended

Solved!

79 Service error

Hi,

What is your exact printer model as listed on its front? e.g. M252n, M277dw, etc.

 

Remove any cable from the printer, then connect the power cable only and check if you sill see the error shown.

As well try plugging the printer to another power outlet and check, please avoid any power strips, extentions, surge protectors, etc. while testing.

2019_MeetupAward_Signature_FINAL(1).png
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
lkenmac
New member
5 4 0 0
Message 3 of 9
35,369
Flag Post
HP Recommended

Solved!

79 Service error

M276nw

0 Kudos
lkenmac
New member
5 4 0 0
Message 4 of 9
35,363
Flag Post
HP Recommended

Solved!

79 Service error

There are no cables.  Using a wireless router.

unplugged and plugged into another outlet.  still getting the error message.

 

0 Kudos
lkenmac
New member
5 4 0 0
Message 5 of 9
35,358
Flag Post
HP Recommended

Solved!

79 Service error

There are no cables.  Using a wireless router.

unplugged and plugged into another outlet.  still getting the error message.

0 Kudos
Level 16
Level 16
26,371 26,095 4,656 10,242
Message 6 of 9
35,352
Flag Post
HP Recommended

Solved!

79 Service error

Hi,

A such may ocour due to a curropt print job from any of the computers on your network.

 

How many devices are conneccted to the same network and uses the printer?

 

I suggest trying to unplug your router for a moment first, then restart the printer and check if the error remains or not, by that you remove any possible device to cause the error.

 

Next power on your router back and check the print queue for your computers, if there is any pritn job in the queue be sure to cancel it.

 

Please let me know,

Shlomi

2019_MeetupAward_Signature_FINAL(1).png
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
lkenmac
New member
5 4 0 0
Message 7 of 9
35,347
Flag Post
HP Recommended

Solved!

79 Service error

Worked like a charm.  Thank you!

0 Kudos
daccpa
New member
1 1 0 0
Message 8 of 9
8,195
Flag Post
HP Recommended

Solved!

79 Service error

I have a MFP M426fdw connected by USB to my computer.  Every time I try to scan a document, the machine goes to a 79 service error and reboots itself.  After it reboots, it usually will scan the next time.

I have 5 of these MFP M426fdw and this is the only one that throws this error.

0 Kudos
docneet
New member
1 1 0 0
Message 9 of 9
2,964
Flag Post
HP Recommended

Solved!

79 Service error

I Have exactly the same problem with the HP Color Laserjet Pro MFP M477FDW. When scanning from the display to a directory on my NAS the machine goes to a 79 service error and reboots itself. Sometimes it works normally, but then again, after a few scans, the same problem occurs. I have other Laserjet Pro's and no one of them has this problem.

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation