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Featured blog article:

‎11-02-2026 12:48 PM

HP Recommended
Product: HP OfficeJet Pro 9125e All-in-One Printer
Operating System: Microsoft Windows 11

Home user. Purchased new cartridges that turned out to be "instant ink". I have never been enrolled in that and these are the extra ink version. Printer error!!!

 

Am I stuck and out a lot of $$$? All boxes and seals gone. Is this what HP is doing to unknowing customers? I feel screwed over!

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3 REPLIES 3

‎11-02-2026 11:14 PM

HP Recommended

Where did you purchase the cartridges? Maybe you got taken advantage of by a disreputable seller and not HP.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-03-2026 08:12 AM

HP Recommended

Probably bought at Wally. Did not check that it was "instant ink". Did not know there was a difference. Must have been in the fine print that HP sent. Seems like an HP gimmick. Regardless, I am out $$ and not happy.

 

Never a problem with my old Lexmark. Died after 12 years of steady use.

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‎11-03-2026 10:31 AM

HP Recommended

Instant ink cartridges are not sold at retail outlets, they are shipped directly to subscribers and are useless outside of a subscription. If instant ink cartridges somehow managed to get into a retail package, the packaging and your bill of sale would likely have helped to resolve this issue for you. Lacking any supporting evidence one could argue that you purchased these from an unauthorized source, who did not tell you they would be useless.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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