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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Do not call the number provided here. This user is not an HP techncian.
The error message on your screen indicates that the firmware is corrupted on your printer. You need to connect a computer via usb cable and resend the firmware to the printer. If you send the firmware and it does not appear to take, you may need to change the USB port on the printer driver that you sent the firmware to. Try each USB port until the firmware starts to download
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
3
0
0
HP Recommended
HP Recommended
Do not call the number provided here. This user is not an HP techncian.
The error message on your screen indicates that the firmware is corrupted on your printer. You need to connect a computer via usb cable and resend the firmware to the printer. If you send the firmware and it does not appear to take, you may need to change the USB port on the printer driver that you sent the firmware to. Try each USB port until the firmware starts to download
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
3
0
0
HP Recommended
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