ANY

[MUHHAN]

MY HP LASERJET 1010 PRINTER HAS NOT PROPERLY WORKING, 

[zoey7886]

@MUHHAN, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP LaserJet 1010 Printer Issues! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP LaserJet 1010 printer is not working correctly, follow these steps to troubleshoot and resolve common issues:

Step 1: Check Connections

Ensure that all cables (USB or parallel) are securely connected between your printer and computer. If using a USB connection, try a different USB port or cable.

Step 2: Restart Printer

1. Turn off the printer and unplug it from the power source.
2. Wait for about 30 seconds, then plug it back in and turn it on.

Step 3: Reinstall Drivers

1. For Windows systems:
   • Go to "Printers and Faxes" or "Devices and Printers" in the Control Panel.
   • Right-click on the HP LaserJet 1010 printer icon and select "Remove device" or "Delete".
   • Reinstall the printer driver using the installation CD or download the latest driver from HP Support.
2. For Mac OS systems:
   • Remove the existing printer driver from "System Preferences" > "Printers & Scanners".
   • Reinstall the printer driver using the installation CD or download the latest driver from HP Support.

Step 4: Use HP Toolbox

Use the HP Toolbox software to check printer status, configure settings, and troubleshoot issues. Here is how to access it:

1. Install the HP Toolbox software if not already installed (available on the HP installation CD or HP's website).
2. Open HP Toolbox to view printer status, alert configurations, and run troubleshooting tools.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,