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HP Recommended
LaserJet 100 MFP M175nw
macOS 10.13 High Sierra

I moved a previously working LJ 100 MFP M175nw from one location to another. AirPrint and everything else were working at the old location.

 

I have installed the printer at the new location. When the printer is connected via a USB cable to an Airport Extreme router, I can print wirelessly. But AirPrint was not working.

 

I tried the HP Easy Setup and installed the software. It says the software installation was successful, but when I try to print from my iPhone using AirPrint, it says no printer is found.

 

 

When I was using Easy Setup, I tried to connect to the wireless network wirelessly and that didn't work, so I chose the option to proceed with the USB cable.

 

Now I am trying to print from my laptop, with the printer connected via USB to the AirPort Extreme router. The printer is listed in the printers in system settings, but I cannot print at all. It says the printer is offline.

 

How can I set up AirPrint on this printer and get it to work again? Again, everything was working fine at the previous location. This is a new location with a new wireless network. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You  must connect the printer with an Ethenet cable or wirelessly to use AirPrint, AirPrint do not work with a USB connection..

 

From the printer screen select Setup > Network > Restore Network Defaults, then try reconfiguring a wireless connection again using HP Easy Start.

 

If that fails again ry connecting it by temporary connecting the USB to your Mac, then follow  "Connect a printer that does not have a touchscreen control panel > Step 3: Connect the printer with a temporary USB connection > Temporary USB connection in macOS".

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

You  must connect the printer with an Ethenet cable or wirelessly to use AirPrint, AirPrint do not work with a USB connection..

 

From the printer screen select Setup > Network > Restore Network Defaults, then try reconfiguring a wireless connection again using HP Easy Start.

 

If that fails again ry connecting it by temporary connecting the USB to your Mac, then follow  "Connect a printer that does not have a touchscreen control panel > Step 3: Connect the printer with a temporary USB connection > Temporary USB connection in macOS".

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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