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HP Recommended
HP 654A (CF331A) Cyan Toner
Microsoft Windows 10 (64-bit)

I purchase genuine HP LaserJet Toner cartridges for our office on a corporate account we have set up with a large retailer. They carry two different item numbers for the same products claiming them both to be genuine HP products. 

 

Below is an example :

 

HP 654A Cyan Toner.png 

  HP 654A (CF331A) Cyan Toner                        HP LaserJet CF331AC Cyan Toner

  $303.32                                                                    $518.70

 

I would like to have more information about the item with generic packaging as it is not an item carried on www.hp.com

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thank you John, appreciate your immediate response.  I did find out from the retailer that the "C" indicates that it is a "Contract" item, part of a contract program with the employer, and is priced by hp based on worldwide volume usage.

 

Confirmed to be a genuine hp product.

 

Thanks!

View solution in original post

2 REPLIES 2
HP Recommended

My guess is that one is a regionally locked cartridge for a different area.  That may be why you cannot look up stats on it from the US HP website.  That may also explain the price differance.

 

Judging from this post on Amazon it appears to be compatible with the M651:

https://www.amazon.com/HP-Laserjet-Print-Cartridge-CF331AC/dp/B00JHCV0C4

 

What does this large retailer you purchase through have to say about the similar toner cartridge?  Perhaps tehy have a better explanation than what the community here can provide.  Share with us if you learn anything.

 

 

 


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HP Recommended

Thank you John, appreciate your immediate response.  I did find out from the retailer that the "C" indicates that it is a "Contract" item, part of a contract program with the employer, and is priced by hp based on worldwide volume usage.

 

Confirmed to be a genuine hp product.

 

Thanks!

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