Attention Light Keeps Blinking I tried everything

[jennykrs12]

The printer had a paper jam which we took out. The attention light continued blink. We then continued to troublshoot and no luck. I followed the instructions to unplug the printer and the light continued to blink. Now its stating that the toner cartridge is missing. We replaced the toner cartridge, the attention light continues to blink. 

I've made sure that I unplug the power source from the printer and the wall. The power source is directly to the wall not a power strip. 

[A4Apollo]

Hey there! @jennykrs12, Thanks for stopping by the HP Support Forums!

I understand attention light keeps blinking on your printer.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

I have checked the records it could be any one of the scenarios the attention light may be blinking.

The Attention light blinks because the toner cartridge might be missing.
The Attention light blinks because the top cover might not be closed.
The Attention light blinks because the paper might be missing or not properly loaded.
The Attention light blinks because the paper might be jammed.

Refer this article to further troubleshoot blinking lights on your printer.

I'll keep an eye out for your response.

I hope you have a great day!

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

[jennykrs12]

I tried all the troubleshooting tips listed in the reference article and we had no luck. Printer does not print and attention light continues to blink.

[sandytechy20]

@jennykrs12

As you have already tried these steps and still having the issue, I would personally suggest you contact our HP phone support for further assistance. If your product is Out of warranty then remember to choose the paid options to get the tech support number.

They might have multiple options to help you on this.

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

They will be happy to assist you immediately.

Keep me posted for any other assistance,

Cheers.

[jennykrs12]

The product I believe still has warranty. Can you provide me the support phone number to talk to someone. I was unable to find on the website. Thank you.