Beep and 4 grunts every 5 minutes

[Mike01887]

My M277dw recently began sounding a beep and then 4 grunting sounds approximately every 5 minutes and it's driving me crazy.  I've looked into the user's guid and found nothing to explain it. I've printed a 'Test Report' which printed a lot of info and 'No Problems found'.  Any ideas what might be causing the Beep/Ugg/Ugg/Ugg/Ugg ?

THanks, Mike,

[sandytechy20]

@Mike01887

This is a great location to get assistance! I read your post and see that you are getting noise from the printer every 5 minutes. I would like to help you resolve this issue. 

Reset the printer.

• Remove the power cable from rear from the printer.
• Press and hold the power button for 60secs.
• Release the power button and connect the power cable to printer.
• And directly to wall outlet.
• Turn on the printer.

Update the printer firmware.

• Click here and download the latest firmware.

Let me know how it goes.

I hope it helps and if you feel I have answered your question and concerns,

Please mark this post as a solution accepted and Kudos would also be appreciated.

Cheers.

[Mike01887]

Hi Sandytechy20,

Thanks for the advice....Although there was no indication, I downloaded the newest SW and I believe the printer software was loaded on the printer. (Note that the printer is wirelessly connected to my internet connected computer.)

About 5 minutes after the loading was complete I got another "Beep/Ugu/Ugh/Ugh/Ugh".  So, It looks like the fix was not successful.  I'll be able to tell you more in about 5 minutes.....

One difference between the task list you sent was when I plugged the printer power cable in the printer powered up immediately by itself.

Another 5 minutes have elapsed and I got anther 'Beep/Ugg/Ugg/Ugg/Ugg'. So, unless I've done something wronk, it looks like the fix has't worked. 

And, just now, and another 'Beep/Ugg/Ugg/Ugg/Ugg'  just now....Mike  (guess I'm a low typist...)

[A4Apollo · Accepted solution]

Hi! @Mike01887, I am the MrRobot. It looks like you were interacting with @sandytechy20, but he is out of the office today so I'll take over from here.

Thanks for your valuable time and patience.

I appreciate your efforts for trying out the steps.

As you mentioned even after trying out the steps the issue still persists.

Try performing a super NVRAM reset on your printer and check if it helps.

Since the steps to perform super NVRAM reset is confidential I will send you the steps in a private message, please watch your inbox for more information.

If the issue still persists after trying out the steps it is a hardware issue, please contact HP Support for service options.

Link to contact HP.

Have a great day ahead! 🙂

[Mike01887]

Hi MrRobot,  I followed your NVRAM reset procedure about a half hour ago and haven't heard the BEEP/UGG sequence since.  It appears that your process was successful in eliminaing the problem.   Thank you and SandyTechy20 very much,  Mike

[A4Apollo]

Hi! @Mike01887! You're welcome and thanks for quick response,

I am glad to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,            

Have a great day! 🙂