Billing

[Mayfield3]

I am being twice ($16.99) for HP PRODUCT SVC&R. Please correct your billing system for only one charge which is $16.99. Thanks

[Jerry_57]

Hi @Mayfield3,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I am sorry for the billing issue that you are facing. We need more details to assist you further.

Please help us with the Printer serial number or the product number in a private message for further assistance.
 

Here is the link to find the product serial number: - Click here

Find product and serial numbers for HP PCs, printers, and accessories | HP® Support

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.

Jerry_57

HP Support

[Mayfield3]

Thanks for your response. The  problem I was having  has been resolved.

[Jerry_57]

Thank you for your response.

We are glad that your issue has been resolved.

Is there anything else that we can help you with?

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

Jerry_57