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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Black Line printing on the left side of every page.

HP Recommended
HP P3015
Microsoft Windows 7 (64-bit)

Hi, here's what I know:

 

- all letter-sized documents now print with a small black line on the left side. 

- the line is less than a quarter of a centimeter (sorry, not good at measurements, had to use a ruler)

- the line runs the entire length of the page

- the line appears to slant slightly as it runs to the bottom of the page, leaving a space of white about the width of the line itself. 

 

Thanks!

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HP Recommended

Perform a half test. Put a sheet of paper on the manual feed tray 1 and open any paper trays. Now print a self test and when the back edge of the paper enters the printer, quickly open the toner door to stop printing. Now remove the toner cartridge and look at the image below. If the defect is present the issue is the toner cartridge and nothing else. If the defect is not present, then the  fuser has an issue and probably needs to be replaced.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation