• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
HP P3015
Microsoft Windows 7 (64-bit)

Hi, here's what I know:

 

- all letter-sized documents now print with a small black line on the left side. 

- the line is less than a quarter of a centimeter (sorry, not good at measurements, had to use a ruler)

- the line runs the entire length of the page

- the line appears to slant slightly as it runs to the bottom of the page, leaving a space of white about the width of the line itself. 

 

Thanks!

1 REPLY 1
HP Recommended

Perform a half test. Put a sheet of paper on the manual feed tray 1 and open any paper trays. Now print a self test and when the back edge of the paper enters the printer, quickly open the toner door to stop printing. Now remove the toner cartridge and look at the image below. If the defect is present the issue is the toner cartridge and nothing else. If the defect is not present, then the  fuser has an issue and probably needs to be replaced.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.