01-16-2020 12:50 PM
I'm having issues with my HP Laser Jet 1320's ink rubbing off on envelopes and letterhead (bond) paper. Copy paper seems to be okay. I'm using genuine HP cartridge. Any ideas?
01-16-2020 01:51 PM
Make sure that you are setting the printer to use letterhead or envelope paper type when feeding this paper as it increases fuser temperature and slows the paper down to ensure better bonding. You then must also make sure that the paper type you request through the driver matches that.