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amsherb
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Message 1 of 2
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Black ink rubbing off on bond paper and envelopes

HP Laser Jet 1320
Microsoft Windows 10 (64-bit)

I'm having issues with my HP Laser Jet 1320's ink rubbing off on envelopes and letterhead (bond) paper.  Copy paper seems to be okay. I'm using genuine HP cartridge.  Any ideas?

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Message 2 of 2
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HP Recommended

Black ink rubbing off on bond paper and envelopes

Make sure that you are setting the printer to use letterhead or envelope paper type when feeding this paper as it increases fuser temperature and slows the paper down to ensure better bonding. You then must also make sure that the paper type you request through the driver matches that.

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