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HP Recommended
HP M425dn
Microsoft Windows 10 (64-bit)

I replaced the fuser.  Put the printer back together.  The control panel is black and the LED lights r all on.  They blionk 2 times and they blink 15 times.  My computer can't recognize the printer.

1 REPLY 1
HP Recommended

From the service manual, here are the listed possible causes of a blank display

 

  1. No power.
  2. Formatter not fully seated into connector of the DC controller.
  3. Memory DIMM is faulty, installed wrong, or not seated properly.
  4. Bad DC Controller PCA.
  5. Bad Control panel or Control panel connector not securely seated.
  6. Bad Formatter.

As you just had the unit apart, the first thing I would check would be all connections, even if you did not have them unplugged. It is easy, especially for FFC cables to dislodge them by accident.

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