Blue Streaks printing along edge of paper

[TimBarber]

A blue streak prints along the right edge of each page.

[Raj1788]

Hi @TimBarber,

Thank you for joining HP Forums. 

This is a great place to get support, find answers 

I understand that you are getting lines on the printout.

No worries, I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Let me know the exact printer model.

try to make a blank copy and check if you are facing the same issue.

However, Click here and follow the troubleshooting steps in the document.

Eagerly waiting for your reply, how it goes!

If the information I've provided was helpful.

Give us some reinforcement by clicking the solution and kudos buttons, that'll help us and others see that we've got the answers!

Good Luck.

[MiguelDA]

This sounds like a cartridge problem.  Have you tried replacing the cyan cartridge to see if the streak goes away?

[Raj1788]

Hi @TimBarber,

Thanks for the quick reply,

Appreciate your efforts.

I would personally suggest you contact our HP phone support for further assistance.

If your product is Out of warranty, then remember to choose the paid options to get the tech support number.

They might have multiple options to help you on this.

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

They will be happy to assist you immediately.

Keep me posted on any other assistance.

Hope that helps! Let me know 🙂

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