-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- LaserJet Printing
- Blue lines on right hand side of page when printing in color

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
10-25-2016 09:31 AM
Product: laserjet pro 400 color
Operating System: Mac OS X 10.11 El Capitan
When printing in color I get this light blue line that occurs on the right hand side of the page. It's darker near the edge and grows faint towards the printed part of the document. It's a vertical line that runs the whole length of the page. I printed out a quality report and it's still present. I believe this indicates it's a hardware issue, rather than software. Is there some roller or part that needs to be cleaned? Can you provide a link to instructions?
Thanks!
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
10-25-2016 08:12 PM
Replace the cyan toner cartridge.
3 REPLIES 3
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.