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OrisOralHealth
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Blurry print on far right side of page.

Deskjet M227fdw
Microsoft Windows 10 (64-bit)

There is a one inch band of blurred printing down the right edge of every page I print. This began occurring last week.  I pulled out the cartridge and found toner build up on the imaging roller and parts of the plastic housing so I cleaned it off with air pressure.  Now the blurring is very subtle but wider it had been no more than 1/2 wide previously and a the last few characters of the last words or figures were disfigured. Now it's just a ghostly ban where nothing is legible. Any troubleshooting suggestions? Thanks

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Message 2 of 3
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Blurry print on far right side of page.

May be a defective cartridge that you will need to replace or the fuser may be damaged, a sample posted here would help.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
OrisOralHealth
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Blurry print on far right side of page.

Kudos for your thoughtful feedback. Prior to seeing your comment I was able to get through to phone support. They suggested running the Clean page cycle which among other things yielded some red foam rubber particles and a strip of black film, all of which suggested it was from a roller.The support person, based on photos that I submitted, felt that it was from a roller in the fuser. Luckily I didn't open a new cartridge! I am disappointed that after buying HP printers and only HP cartridges for many years this model would have a defective part that lasted just long enough to get past the warranty period. I'm off to try a Brother as a replacement with the hope I won't feel as cheated.

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