• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
LaserJet Pro M404n
Microsoft Windows 10 (64-bit)

I've just set up my new LJ M404n and it prints fine on regular paper. I bought the machine to print decals, essentially printing on cardstock. When I print on the heavier paper, I'm getting smears or ghosts of the lower part of the image.  I've tried Fine Lines and Normal modes and both have the issue. Help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You need to change your paper type to card stock or labels,  Option should be under the tray settings on the machine

View solution in original post

1 REPLY 1
HP Recommended

You need to change your paper type to card stock or labels,  Option should be under the tray settings on the machine

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.