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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Accepted Solutions
HP Recommended
Windows 10 often defaults the driver to a monochrome state. This is a common issue and easy to resolve. On your computer, go to control panel>devices and printers and right click on the icon for your printer and select printer properties from the drop down menu. Then go to the device settings tab and scroll down to installable options until you find the "device type" option and change it from auto or mono to color.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Windows 10 often defaults the driver to a monochrome state. This is a common issue and easy to resolve. On your computer, go to control panel>devices and printers and right click on the icon for your printer and select printer properties from the drop down menu. Then go to the device settings tab and scroll down to installable options until you find the "device type" option and change it from auto or mono to color.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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0
0
HP Recommended
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