CM1415fnw printing issue

[macktastic]

I picked this printer up at Goodwill a few days go. It appears to be in almost unused condition. I updated the firmware, got it connected to the network, drivers installed. It seems to be in working condition, but won't print anything but the footer or very  edge of the print job and even then it's spotty. The printer and software says it's full of ink. I've tried the cleaning and calibration processes. Not sure what the issue is?

[Dragon-Fur]

@macktastic 

Printer is older (introduced 2010).

There are a couple of "perhaps helpful" documents that you can check:

Resolving Print Quality Issues

and

 Resolving Strange, Garbled or Illogical Text, Incomplete Printouts, or Missing Text or Graphics

Assuming you get all the way through the second document steps without fixing the problem, the printer likely needs to be serviced.

If the printer needs to be serviced:

• If they essentially gave you the printer, it might be worth taking it to a repair depot to have it checked.
• This was an expensive printer in its day.
• Remember:  The printer is perhaps close to nine years old (based on introduction date).

Read more about your printer and decide what you want to do...

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP LaserJet Pro CM1415fnw Color Multifunction Printer

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[east2100]

Open the rear door and check if the roller seats right or not I'll give you the posts.

If it's hard to figure it out why it's time to get someone do it for you.

[macktastic]

It appears to be seated correctly? The plastic tray it's attached to is really loose, though it may be designed that way.

[east2100]

In your picture I can't see anything wrong with it.......

Check another place where the cartridge contacts the machine to see if it is clean or has powerder on it and if it is then clean it.

If it is still no work then you need to have someone fix it for you.