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‎11-21-2018 12:04 PM

HP Recommended
Product: CM14515fnw
Operating System: Microsoft Windows 10 (64-bit)

All of a sudden all my colour printouts came out hazy.  I did the recalibration multiple times, slight improvement but still not fixed.  I replaced one toner cartridge and it didn't seem to fix it.

 

Can i salvage this printer?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-21-2018 08:14 PM - edited ‎11-21-2018 08:23 PM

HP Recommended

Run a Reset Default from front touch panel -> Service -> Reset Default.

Recalibration if needed.

Upload the document what's your printout will be helpful.

View solution in original post

2 REPLIES 2

‎11-21-2018 08:14 PM - edited ‎11-21-2018 08:23 PM

HP Recommended

Run a Reset Default from front touch panel -> Service -> Reset Default.

Recalibration if needed.

Upload the document what's your printout will be helpful.

‎11-21-2018 09:05 PM

HP Recommended

I didn't even have to do a recalibration afterwards.  It did it as a part of the Restore Default.

 

Thank you so much!  (All the stores - obviously motivated by a potential sale said it wasn't salvagable)

 

 It's off warranty by years so HP wouldn't do anything and i could only find suggestions to keep recalibrating it. I have lots of toner left so didn't want to get ride of it.  Plus it wasn't cheap initially.

 

Thanks again!

You made my day and now I can use the money elsewhere.

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