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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: CM4540 Stuck at initializing
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06-29-2020 04:02 PM
My CM4540 LaserJet printer ran into a problem recently, identical to the problem found here:
https://h30434.www3.hp.com/t5/LaserJet-Printing/CM4540-stuck-at-initializing/m-p/5709927
That is, on booting, the printer never passes the "Initializing" step, with a counter increasing without end. I have attempted to reinstall the firmware to no avail. If it's an issue with the hard drive, can I replace it with any hard drive & reinstall the firmware or do I need to order a replacement specific to my device? Thank you for your time.
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Accepted Solutions
06-29-2020 05:21 PM
Interconnect Board part number RM1-5544-020CN
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
06-29-2020 04:49 PM
There is a diagnostic routine in the reboot menu that you can run to test all the electronics. The drive can be replaced with any 2.5" SATA drive, but if the drive doesn't support self-encryption then data can be vulnerable, but unit will function as normal.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
06-29-2020 05:21 PM
Interconnect Board part number RM1-5544-020CN
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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