CP1025NW Drivers

[Sdath]

Hi I am not able to find the driver for the CP1025 NW, on HP Website it says 1025nw driver but is actually 1020nw, as a result, i am not able to print. Help me! greatly appreciate your advice and help...

[Jeet_singh]

@Sdath,

Thank you for posting this on HP support Forums!

I understand you're looking for the printer drivers for your HP LaserJet CP1025NW Printer. Don't worry I'll be glad to assist you

What exactly seems to be an issue with the printer? Do you get any error message on the computer screen.

Have you tried to run HP Print and Scan Doctor.

Are you able to print the self test page from the printer?

In the meantime, let's try these steps here: 

Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

If you are facing any issue while using the printer then try using HP Print and Scan Doctor (PSDR). PSDR is an automated tool which can diagnose and resolve printing and scanning problems. Please go to this link: HP Printers - Using HP Print and Scan Doctor (Windows)  to download and run HP PSDR. Once you open the program, select your printer and click on “Fix Printing” to automatically diagnose and fix the issue.

I would suggest you uninstall the printer drivers from the root level and then reinstall them by following the below steps:

• Press “Windows key” + “r” to get the “Run” window.
• Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.
• Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.
• Go to services again - Start the print spooler.
• Now check for issue resolution.
• If the issue persists, also try clean installing the printer drivers. Here are the steps:
• First, unplug the USB cable from the printer if present.
• Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
• Restart your computer.
• Please click here to download and install the software.
• Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[jamie_muzz]

Hi there! Is this the driver you are looking for:

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-cp1025-color-printer-series/4052955...

Does it still say 1020nw when you download the  Full Feature Software and Driver from this page?

[Sdath]

Hello there yes it still saying 1020, not 1025NW. 

[Sdath]

Hi Jeeth,

thanks for our reply. HP is posted 1020 driver not 1025NW so my desktop doesn't recognise so is the problem... any salution