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- HP Community
- Printers
- LaserJet Printing
- CP1525n colour alignment problem
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04-24-2017 03:31 AM
This printer has been very reliable for a number of years but now has a problem with colour alignment.
On the Diagnostics page, the right angled lines on the top right are evenly spaced but on the top left they are irregular.
I have tried all the usual advice on this forum (ensure toner cartridges are not empty, run Calibration multiple times, factory reset etc. etc.) but it hasn't got any better.
What else can I do please? I've head about a NVRAM reset - might that help, and if so can someone send me the procedure please?
TIA
Mike
Solved! Go to Solution.
Accepted Solutions
04-25-2017 07:30 AM
Hello, @Mike_D01- Hope you are well 🙂
Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!
Going through your post, I understand that you are facing issues with the color alignment on your LaserJet printer and is looking for the NVRAM reset.
I would provide you the steps to perform the reset. But, first off, try the steps listed here: http://hp.care/2p0IT51 Try the steps that you have not performed yet.
If the issue persists, then you can try and perform a reset on the printer. I am sending you a private message with the steps. Please check the mailbox icon at the top right corner of your screen to access your inbox.
Those steps should do the trick, let me know the outcome!
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
04-25-2017 07:30 AM
Hello, @Mike_D01- Hope you are well 🙂
Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!
Going through your post, I understand that you are facing issues with the color alignment on your LaserJet printer and is looking for the NVRAM reset.
I would provide you the steps to perform the reset. But, first off, try the steps listed here: http://hp.care/2p0IT51 Try the steps that you have not performed yet.
If the issue persists, then you can try and perform a reset on the printer. I am sending you a private message with the steps. Please check the mailbox icon at the top right corner of your screen to access your inbox.
Those steps should do the trick, let me know the outcome!
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
04-25-2017 09:51 AM
Hello, @Mike_D01
Please do try the steps and let me know the result.
If the factory reset does solve the issue, please let me know by marking this post as a solution. Even if you face any issue, let me know and I'll do my best to assist you!
Thanks, I will watch for your reply!
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
04-25-2017 01:20 PM
Hi Dvortex
I ran the NVRAM Reset then calibrated a coule of times but I'm sorry to report that it hasn't solved the misalignment issue when printing colour pictures.
Here's a scan of the diagnostics page. Please have a look at the right angle lines in the top left and right corners and tell me if they look wrong. I think they are supposed to be evenly spaced?
Mike
04-25-2017 03:04 PM
Hello, @Mike_D01
The alignment page looks fine to me. How about the print quality when you try to make a print from the PC?
If the print quality is fine, then continue using the printer for few days and then try the alignment again.
Thanks, I look forward to hearing back from you!
Cheers 🙂
Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee
08-02-2018 08:29 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
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If you have any other questions about forum posting, please feel free to send me a private message!
Thank you
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